Web
Development and Design Contract
Terms of Agreement
1. Authorization
The above named
client is engaging season4design, a sole proprietor, located at
44 Beattie Ave., Middletown, NY
10940-3933 as an independent contractor for the specific purpose of
developing and/or improving a World Wide Web site to be installed on the
client's web space located on an Internet Service Provider's (ISP) server.
Hereafter, the client will be known as the "Client" and season4design will be known as the "Developer."
The Client will establish a separate contract with an Internet Service Provider (ISP) for hosting, or the Developer will establish one for the Client. The Client hereby authorizes the Developer to access this account, and authorizes the Host Provider to provide the Developed with "write permission" for the Client's web page directory, cgi-bin directory, and any other directories or programs which need to be accessed for this project.
2. Standard Hosting
Service
It is agreed that
this account will be hosted by GoDaddy or iPowerWeb. In the opinion of the Developer
these Host Providers offers superior service and affordable value.
Developer will either secure this account on behalf of the Client, or the Client may secure the account independently. We offer the Client the ability to secure this account independently as a way to help the Client control cost. If however, the Client is not an advanced user of the Internet, the Client is encouraged to use the services of the Developer to secure and maintain this account.
Please note: Using an alternate host is always an option for the Client. Should the Client desire to use a Host Provider other than GpDaddy or iPowerWeb, the name of the host provider and the terms of the hosting agreement will be listed in Appendix A.
3. Domain Registration
The Developer will secure a domain name (www.myname.com) for the Client at the
Client's request. All charges incurred in doing so will be billed to the Client
as an addition to the base price contemplated by this agreement. These are
Internet fees, and are not a source of income for the Developer.
If the Client already has a domain name, the Developer will coordinate redirecting the address to the new host. Should the Client desire a specific domain name which is already owned by another party and negotiations for said domain name must be undertaken by the Developer, additional charges may apply. The Client will be contacted in advance before any negotiations of this nature are undertaken or charges are incurred.
4. Training
The Developer will provide e-mail and telephone assistance to the Client's
designated representatives regarding management of the Client's web site.
Sometimes, however, training for groups on-site at the Client's place of
business is desired. If this is desired the charges incurred by the Client for
training and the details of what will be provided will be listed in Appendix A
of this agreement.
5. Base Package / Graphic Creation / E-mail
This agreement contemplates up to 12 standard branding web pages with layout,
graphic creation and JavaScript included. This contract also includes a
provision to assist the Client with e-mail setup using the maximum number of
accounts allowed by GoDaddy or iPowerWeb if that is the host chosen by the Client. Current
e-mail clients supported by the Developer include all versions of Microsoft
Outlook Express and Netscape Communicator.
6. Text.
Final text should be be supplied by the Client unless otherwise specified in
Appendix A. 500 words per page approximate standard if not supplied via
diskette. Web pages of more than 1,200 words of text may be subject to
additional fees for increased formatting time.
7. Links.
This agreement contemplates up to an average of 12 external or relative links
per page and an e-mail response link on each web page to any e-mail address the
Client designates. This agreement also contemplates making any link the Client
desires "pop up" in a new window if requested at the specific
dimensions and configuration specified by the Author.
8. Cross Browser
Compatibility.
Our agreement
contemplates the creation of a web site viewable by both Netscape 7.2 and
Microsoft Internet Explorer 6.0. Compatibility is defined herein as all
critical elements of each page being viewable in both browsers. Client is aware
that some advanced techniques on the Internet, however, may require a more
recent browser version and brand or plug-in. Client is also aware that as new
browser versions of Internet Explorer and Netscape are developed, the new
browser versions may not be backward compatible. In the absence of a
Maintenance Agreement time spent to redesign a site for compatibility due to
the introduction of a new browser version will be separately negotiated and in
addition to the base price of our agreement.
9. Graphic Creation /
Banner Advertisements.
It is anticipated that the Developer will create, capture or receive from the
Client all the graphic elements necessary to complete the Client's web site.
This includes creating the company logo, ancillary images, animated graphics
and banner advertisements. This also includes photography or scanning services
as listed below. This contract does not contemplate, however, the creation of
more than 2 banner advertisements. Should the Client need more than 2 animated
banners, the charge will be listed in Appendix A..
10. Photography.
For Client's residing in (???) County (???), the Developer will at the request
of the Client visit the Client's place of business and capture up to 30 images
in digital format for inclusion on the Client's web site. Photographic
retouching of these images is included in this agreement. If photographic
capture is necessary and the Client's place of business resides outside (???)
County (???) subcontractors may be necessary or the Client may choose to
capture the photographs independently.
11. Scanning.
This agreement
contemplates scanning up to 10 images for the Client. It is contemplated that
this will accommodate the needs of most Clients. If more than 10 images need to
be scanned the charge for each will be $5.00 after the 10 image allowance has
been reached.
Please note: If you anticipate needing extensive
scanning service, please discuss this need with your sales professional.
Discounts are available for volume scanning service.
12. Page Redirection /
Plug-in Technology
Java Script
programming necessary to complete the Client's site is included in the base
price of this contract. JavaScript programming also includes page redirection
based on the presence or absence of a viewer's browser, plug-in, screen
resolution and platform. Note however, that if additional pages are necessary
to accommodate specific browsers, plug-in technology, screen resolutions, or
platforms additional charges may apply if the 12-page maximum contemplated by
our agreement is exceeded.
13. Java Applets.
This agreement does not contemplate the use of Java Applets unless specified in
Appendix A. Clients are encouraged to not use Java Applets as many viewers on
America Online will be served an error when trying to view the page. Java
Applets may also 'crash' older computers on download and download times for
some viewers can be excessive.
14. CGI / Perl.
This contract contemplates one basic form embedded on the Author's web site
with the data captured in each form delivered to the Client at the Client's
specified e-mail address. If the Client requests a specific script beyond this
capability and it must be purchased by the Developer at the Client's request,
the charge for the script, if any, will be billed back to the Client.
15. Macromedia Flash
Macromedia Flash is always an option to the Client's of the Developer. If
chosen, the specific understanding of our arrangement will be listed in
Appendix A. Although Flash work is charged by the hour, the Developer
warrants to protect the client by specifying a maximum charge in advance which
will be listed in Appendix A.
The Developer warrants to work earnestly to come in under the maximum charge.
16. DHTML
Our base agreement does not contemplate using DHTML technology. However, as
with Macromedia Flash this is always an option for the Author. If
DHTML technology is desired by the Author, the rate to program each DHTML page
will be specified in Appendix A. The Author understands that DHTML technology
may not work in older browsers and some DHTML technology is not cross-browser
specific.
17. Real Audio/Video.
Our base agreement
does not contemplate using Real Audio or Real Video on the Client's site. If
chosen, however, the charges for such will be listed in Appendix A.
18. QuickTime /
QuickTime VR
Our agreement does
not contemplate using QuickTime or QuickTime VR technology on the Client's web
site. This is, however, certainly an option for the Client. If chosen, the
charges for such will be listed in Appendix A.
19. E-commerce.
This contract
contemplates the possibility of an e-commerce enabled site. If a
shopping cart is required for the Client's site for doing E-commerce, PayPal Shopping Cart
will be the default software used and GoDaddy or iPowerWeb will be the host. The charges for
the shopping cart will be listed in Appendix A as an addition to the base price
of this agreement.
20. Secure Certificate
This agreement contemplates the possibility of an e-commerce enabled
site. If the Client selects an e-commerce enabled site, the Client is
encouraged to obtain a secure certificate for online transactions. The Client
understands that if they do not obtain their own secure certificate, design
capabilities on the shopping cart itself may be limited.
21. Merchant Account
If the Client's web site requires the ability to accept credit cards, the
Client will need a Merchant Account. The Client understands that any charges
necessary to secure the Merchant Account are not covered by this agreement.
22. CyberCash /
Authorize.net
If the Client has a
high volume / high sales web site, real-time credit card processing will be
desired as an addition to Miva Merchant or Able Commerce technology. In this
instance, the Developer will assist the Client in obtaining this service. Any
charges related to this service are payable to CyberCash or Authorize.net will
be billable to the Client as an addition to the base price of this agreement.
23. ASP / Cold Fusion.
Sites requiring database design may require Microsoft ASP or Allaire Cold
Fusion technology. Any charges applicable to ASP or Cold Fusion are in addition
to the base price of our agreement and will be listed in Appendix A.
24. Databases.
This agreement does not include a provision for the creation of a database
unless specifically listed in Appendix A. If your site requires a database the
charges for such will be listed in Appendix A.
25. Payment Terms / Work
Flow
A minimum deposit of fifty percent (50%) is required to commence work.
Once the 50% deposit is received by the Developer basic site design concepts will be put online for the Client's viewing and approval. Alternatively, Developer may show Client the designs in person via lap top computer. Communication between the Developer and the Client is crucial during this phase to ensure that the ultimate publication will match the Client's taste and needs. Upon completion of this stage, the Client will be asked to confirm acceptance for the basic site design via e-mail or by signing a printed copy of the design. Once this acceptance is received from the Client, the work necessary to complete the project will begin.
Authors should continue, however, to continually view updates to the site and express their preferences or dislikes to the Developer. Upon completion of the web site, an e-mail or letter and invoice will be sent to the Client advising the Client that the work has been completed. Final payment of the remaining 50% balance plus any additional charges incurred will due within fifteen (15) business days after delivery of this e-mail or letter and invoice. If the fifteen (15) day minimum is not met an additional charge of 10% is due. If payment is not made within thirty (30) days of notification, simple interest will accrue on the balance owed at a rate of 18% from the date the 10% penalty was levied.
Developer reserves the right to remove all web content from the Internet if payment is not made within ten (30) days after delivery of our completion notification. Most frequently, problems making payment timely are the result of poor communication channels in a company's Accounting Department. If a payment delay is anticipated, please contact the Developer to discuss potential problems in advance. If problems are anticipated we may be able to accommodate an alternate arrangement.
26. Client
Amends
Developer
prides itself in providing excellent customer service. That is the spirit of
our agreement and the spirit of the Developer's business. To that end, we
encourage input from the Client during the design process.
The Developer understands, however, that Clients may request significant design changes to pages that have already built to the Client's specification. To that end, please note that our agreement does not include a provision for "significant page modification" or creation of additional pages in excess of our agreed 12 page maximum. If significant page modification is requested after a page has been built to the Author's specification, we must count it as an additional page.
Some examples of significant page modification at the request of the Author include:
Clients who anticipate frequently changing the look of their site during the design process and Clients who desire to be intricately involved design of each page are encouraged to negotiate an agreement which exceeds the 12 page maximum. If significant page modification is requested by the Client after the 12 page maximum has been reached the charge will be $150.00 for each additional page. Moderate changes, however, will always be covered during our development of the site and also covered by our one month of free maintenance.
Again, we strive to accommodate the needs of each Client and we maintain a liberal redesign policy. We cannot, however, provide major redevelopment services to the in excess of the 12 page maximum contemplated by this agreement.
27. Maintenance
Agreements
Maintenance Agreements are negotiated on a Client-by-Client basis, as each
Client will have differing needs. This is another way the Developer seeks to
help the Client control cost. If you have chosen a Maintenance Agreement the
terms of such will be listed as Appendix B to this agreement.
Developer offers two kinds of maintenance agreements. In one, the Client pays a fixed monthly rate for such things as changing price to an item, adding additional inventory, making moderate graphic changes, and coordinating delivery of the web site with the Host Provider. In the other agreement, the customer pays on an 'as needed' hourly basis.
28. Third Party or
Client Page Modification
Some Clients will
desire to independently edit or update their web pages after completion of the
site as a way to control costs and avoid the expense of a Maintenance
Agreement. This is always an option for Clients of the Developer. If the Client
desires this capability, it will be specifically listed in Appendix B.
Note however, that if this option is selected and the Client or an agent of the Client other than the Developer attempts to update the web site and damages the design or impairs the ability for the web pages to display or function properly, time to repair the web pages will be assessed at an hourly rate of $75. There is a one-hour minimum. In this regard, Clients are encouraged to obtain a Maintenance Agreement.
29. CD Burning.
The Developer will burn one copy of the Client's web site into a CD at the
Client's request upon completion of the site. Additional copies of the CD are
available for $25.00 each.
30. Search Engine
Registration
The Developer will optimize the Clients web site with appropriate titles,
keywords, descriptions and text and thereafter submit the Client's web site to
each of the major search engines and directories including Yahoo. The Developer
also offers advanced search engine optimization and site promotion services. If
advanced search engine optimization and site promotion services are desired the
agreement for said services will be listed in Appendix B.
The Developer encourages all commercial Clients to obtain advanced Search Engine Optimization and Site Promotion services.
31. Assignment of
Project
The Developer reserves the right to assign certain subcontractors to this
project to insure the right fit for the job as well as on-time completion. The
Developer warrants all work completed by subcontractors for this project. When
subcontracting is required, the Developer will only use industry recognized
professionals.
32. Additional Expenses.
Client agrees to reimburse the Developer for any critical Client requested
expenses necessary for the completion of the project. Examples would be:
33. Copyrights and
Trademarks
The Client represents to the Developer and unconditionally guarantees that any
elements of text, graphics, photos, designs, trademarks, or other artwork
furnished to the Developer for inclusion in the Client's web site are owned by
the Client, or that the Client has permission from the rightful owner to use
each of these elements, and will hold harmless, protect, and defend the
Developer and its subcontractors from any claim or suit arising from the use of
such elements furnished by the Client.
34. Age
Authorized representative of the Client certifies that he or she is at least 18
years of age and legally capable of entering a contract in the State of New
York on behalf of the Client.
35. Limited Liability
Author agrees that
any material submitted for publication will not contain anything leading to an
abusive or unethical use of the Web Hosting Service, the Host Server or the
Developer. Abusive and unethical materials and uses include, but are not limited
to, pornography, obscenity, nudity, violations of privacy, computer viruses,
harassment, any illegal activity, spamming , advocacy of an illegal activity,
and any infringement of privacy..
Client hereby agrees to indemnify and hold harmless the Developer from any claim resulting from the Client's publication of material or use of those materials.
It is also understood that the Developer will not publish information over the Internet, which may be used by another party to harm another. The Developer will also not develop a pornography or warez type of web site for the Client. The Developer reserves the right to determine what is and is not pornography.
36. Indemnification.
Client agrees that
it shall defend, indemnify, save and hold the Developer harmless from any and
all demands, liabilities, losses, costs and claims, including reasonable
attorney's fees associated with the Developer's development of the Client's web
site. This includes Liabilities asserted against the Developer, it's
subcontractors, it's agents, its clients, servants, officers and employees,
that may arise or result from any service provided or performed or agreed to be
performed or any product sold by the Client, its agents, employee or assigns.
Client also agrees to defend, indemnify and hold harmless the Developer against Liabilities arising out of any injury to person or property caused by any products or services sold or otherwise distributed over the Client's web site. This includes infringing on the proprietary rights of a third party, copyright infringement, and delivering any defective product or misinformation which is detrimental to another person, organization, or business..
37. Laws Affecting
Electronic Commerce.
The Client agrees that it is responsible for complying with the laws, taxes,
and tariffs related to e-commerce, and will hold harmless, protect, and defend
the Developer and its subcontractors from any claim, suit, penalty, tax, or
tariff arising from the client's use of Internet electronic commerce.
Author also understands that the Developer cannot provide legal advice.
38. Ownership to Web
Pages and Graphics.
Copyright to the finished assembled work of web pages produced by the Developer
and graphics shall be vested with the Client upon final payment for the project.
This ownership is to include, design, photos, graphics, source code, work-up
files, text, and any program(s) specifically designed or purchased on behalf of
the Client for completion of this project.
39. Design Credit.
Client agrees that
the Developer may put a byline on the bottom of their index.html or main.html
web page establishing design and development credit. Client also agrees that
the web site created for the Client may be included in the Developer's
portfolio.
40. Nondisclosure.
The Developer its employees and subcontractors agree that, except as directed
by the Client, it will not at any time during or after the term of this
Agreement disclose any Confidential Information to any person whatsoever.
Likewise, the Client agrees that it will not convey any Confidential
information obtained about the Developer to another party.
41. Author Referral
Commission Program
The Developer
recognizes 'word-of-mouth' advertising as our most favorable method of
developing new business. As such, we want to reward customers who are pleased
with our work and refer us to another individual, business, or organization.
If you refer our services to another party and we ultimately establish a contract with that party, we will provide you, the Client, with two months of free maintenance service. For Clients who regularly help us attract new clients, this can result in a virtually free Maintenance Agreement.
42. Completion Date
The Developer and the Client must work together to complete the web site in a
timely manner for both parties to remain profitable.
We agree to work expeditiously to complete this project no later than ___________________________________.
43. Cancellation
Cancellation of the project at the request of the Client must be made by
certified letter. In the event that work is postponed or canceled at the
request of the Client by registered letter, the Developer shall have the right
retain the original 50% deposit. In the event this amount is not sufficient to
cover the Developer for time ($50 per hour) and expense already invested in the
project additional payment will be due. If additional payment is due, this will
be billed to the Client within 10 days of notification via registered letter to
stop work. Final payment will be expected under the same terms as listed in
Article 25 above.
44. Arbitration.
Any disputes in excess of $1,000 (or the maximum limit for small claims court)
arising out of this Agreement shall be submitted to binding arbitration before
the Joint Ethics Committee or a mutually agreed upon Arbitrator suitor pursuant
to the rules of the American Arbitration Association. The Arbitrator's award
shall be final, and judgment may be entered in any court having jurisdiction
thereof. The Author shall pay all arbitration and court costs, reasonable
attorney's fees and legal interest on any award or judgment in favor of the
Developer.
45. Entire Understanding.
This contract and the Appendices attached thereto constitute the sole agreement
between the Developer and the Client regarding this project. It becomes
effective only when signed by both parties. It is the spirit of this agreement
that this will be a mutually beneficial arrangement for the Client and the
Developer. Specific details of our agreement will be attached as Appendix A,
Appendix B, and Appendix C.
Both parties warrant that they have read and understand the terms set forth in this agreement.
This agreement shall be
governed and construed in accordance with the laws of the State of
New York.
On behalf of the Client
________________________
Date ______________________________________
On behalf of the Developer_____________________
Date
______________________________________
Thank you for choosing
season4design.